Privacy Policy

This policy explains what Pablora Parts LLC (operated by Pablora Auto Parts LLC, 1095 Sugarview Dr Ste 100, Sheridan, WY 82801) collects when you use Pablora.com, call us, or send a parts request, and how we use it. We are a phone-order parts supplier; we do not run an online checkout.

Information you give us

When you submit a quote or contact form we collect your name, phone number, email address, vehicle details (year, make, model, VIN, ZIP) and any notes about the part you need. When you call us we may record the same details to prepare your quote. We use this information to confirm fitment, quote and process your order, arrange shipping, and follow up on your request by phone or email.

Information collected automatically

We use Google Analytics 4 and Microsoft Clarity to understand how the site is used (pages visited, device and browser type, approximate location, interaction recordings). We use Google Ads conversion tracking and remarketing tags to measure which ads lead to calls and parts requests, and to show our ads to people who have visited this site. A Tawk.to chat widget may load on some pages; messages you send through it are stored by Tawk.to. Each of these services sets cookies or similar identifiers.

You can opt out of Google's ad personalization at adssettings.google.com, block or clear cookies in your browser, and install the Google Analytics opt-out browser add-on.

How we share information

We share only what is needed to fulfil your order: your name, address and phone number with the supplier or carrier shipping your part, and payment details with our card processor. We share analytics and advertising data with Google and Microsoft as described above. We do not sell your personal information and we do not share it with third parties for their own marketing.

Phone and email contact

By submitting a form you agree that we may contact you by phone or email about your request. We do not send marketing text messages. You can ask us to stop contacting you at any time by replying to any email or telling the specialist on the call.

Retention and security

Quote and order records are kept for as long as needed to support your order, handle returns and warranty questions, and meet tax and accounting obligations. Form submissions are transmitted over HTTPS and stored in access-controlled systems.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing support@pabloraparts.com or calling +1 (888) 908-0506. We honor the rights available to you under the California Consumer Privacy Act and other applicable state privacy laws, and we will not treat you differently for exercising them.

Children

This site is intended for adults and we do not knowingly collect information from anyone under 18.

Changes and contact

We will post any changes to this policy on this page with a new date. Questions go to support@pabloraparts.com or +1 (888) 908-0506.